B22 Privacy Policy – Your Data, Our Responsibility

B22 (hereinafter referred to as "we", "us", or "the platform") treats the protection of your personal data as its highest priority. This privacy policy explains what types of information b22 collects, how that information is used, and the steps we take to keep your data safe.

https://b22.wine By visiting the website or registering with b22, you agree to this Privacy Policy. Please read it carefully before using any of our services.

B22 collects two types of information — what you provide voluntarily, and what is collected automatically while you use the platform.

What you provide voluntarily:

• Full name and date of birth (at registration)
• Mobile Number & Email Address
• Mobile banking number (bKash, Nagad, Rocket)
• National ID card for identity verification (as part of the KYC process)
• Messages or complaints sent to customer support

Automatically Collected Information:

• IP address and device information (operating system, browser version)
• Your activity log on the platform (betting history, login times)
• Cookies & Session Data
• Approximate location (city-level only, not precise GPS)

B22 uses your information only for specific, defined purposes — never for anything unrelated. The core reasons your data is used include:

• Account Management: Account registration, login security, and identity verification.
• Payment Processing: Processing deposits and withdrawals securely.
• Customer Support: Resolution of your questions, complaints, or issues.
• Fraud Prevention: Account security and detection of suspicious activity.
• Legal obligation: Meeting regulatory authority requirements.
• Service improvement: Analytics to improve and enhance your platform experience.
• Contact: Sending you important updates, security alerts, and offers.

B22 uses cookies on its website. Cookies are small text files stored in your browser that help recognize you on your next visit. We primarily use three types of cookies:

• Essential cookies: Required for login sessions and security; these cannot be disabled.
• Functional Cookies: To remember your preferences (language, theme).
• Analytics Cookies: Used to understand which pages are visited most — all data is anonymized.

You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may prevent some b22 features from functioning properly.

B22 does not sell your personal data and does not generally share it with third parties. However, data may be shared in the following limited circumstances:

• Service provider partners: Third-party service providers contracted for payment processing, cloud hosting, or KYC verification — all of whom are bound by the same privacy standards.
• Legal requirement: In response to a court order or a lawful request from a government regulatory authority.
• Fraud Prevention: To relevant authorities in connection with money laundering or cybercrime investigations.
• Business transfer: In the event of a b22 acquisition or merger, the new owner will also be required to comply with this policy.

B22 retains your data only for as long as necessary. Once the purpose is fulfilled, your information is securely deleted:

• Active Account Data: Retained for as long as your account remains active.
• Inactive Accounts: Automatically deleted 3 years after your last login.
• Transaction Records: Retained for a maximum of 7 years for legal compliance.
• Customer Support Chat: Retained for 2 years, then automatically deleted.
• KYC Documents: Up to 5 years, in accordance with regulatory requirements.

If you request account closure, all data beyond what is legally required will be deleted within 30 days.

You have several important rights regarding your personal data at b22. These are explained in detail below:

B22 strictly prohibits accounts for users under 18. We do not knowingly collect any personal information from minors.

If we find evidence that a minor has created an account, that account will be immediately closed and all associated data will be deleted.

If parents suspect their child has created an account on b22, please contact us immediately. We will take prompt action.

Payment data is the most sensitive information b22 handles. That's why we apply additional layers of protection in this area:

• BKash, Nagad, and Rocket transactions are processed directly through the respective mobile banking providers. b22 never sees or stores your mobile banking PIN.
• Only the transaction reference number and amount are stored in our system.
• All payment data is stored in a separate encrypted layer.
• Automated alerts are triggered if suspicious activity is detected in the payment section.

B22 may update this Privacy Policy from time to time. When changes are made:

• Members will be notified by SMS or email before any significant changes.
• The "Last Updated" date at the top of the page will be revised accordingly.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

Contact support if you need a copy of a previous version of this policy.

For any questions, complaints, or data-related requests regarding our privacy policy, you can reach us through the following:

• Email: support@b22.wine
• Help Center: b22 Help Center Send a live chat message or support ticket from the page.
• Response time: Responses are typically provided within 24–72 hours.